X-Guard Alarm Manager: Your Partner in Security

The X-Guard Alarm Manager provides a complete, user-friendly solution for alarm follow-up. With features like live communication and customization options, operators can respond quickly and purposefully.

Comprehensive Core Functionalities of the X-Guard Alarm Manager

Live Audio Monitoring and Group Calls
With every alarm, a group call starts immediately, allowing operators to listen live. If they join later, they can replay any missed information.
Complete Personal and Company Information
The Alarm Manager displays both personal and company information. A photo of the alarm sender can be sent to responders for quick identification.
Live Location Monitoring
The alarm location is continuously updated until closure, enabling operators to track the situation in real time — unlike conventional systems with static location data.
Dynamic Call List and Regional Information for Police and Patrol Services
The correct police region is displayed immediately upon dispatch. For patrol services, X-Guard integrates with management systems so the closest patrol officer is dispatched with relevant information.
Access to Necessary Tools and Verification Resources
Operators get direct insight into tools such as key safes or cameras to enable quicker verification and action.
Logbook and Chat Function
All actions are logged in an accessible overview. Through the management dashboard, responsible parties can see minute-by-minute what actions were taken, and operators and responders exchange information via chat.
Post-Alarm Questionnaire
After each alarm, the operator fills out a satisfaction questionnaire about the handling. Any negative feedback is immediately followed up by X-Guard for improvement.
No Missed Alarms: Unique Central Backup
In case an alarm center fails, X-Guard automatically switches to other monitoring centers. This unique system ensures no alarm goes unanswered.
Dynamic Allocation to Multiple Monitoring Centers
X-Guard delivers tailored solutions and can dynamically route alarm signals to different centers based on the situation. Some centers are better equipped for specific building management roles, ensuring faster access and more efficient response.

More and more monitoring centers and operators are adopting the X-Guard Alarm Manager. Its simplicity and ease of use allow fast and effective responses without limitations. This system supports X-Guard’s mission: “Security for Everyone, Everywhere.”

X-Guard Alarm Manager: Your Partner in Security

Efficient alarm handling for fast and professional support, anytime and anywhere.

Comprehensive Core Functionalities of the X-Guard Alarm Manager

More and more monitoring centers and operators are adopting the X-Guard Alarm Manager. Its simplicity and ease of use allow fast and effective responses without limitations. This system supports X-Guard’s mission: “Security for Everyone, Everywhere.”