--- title: "TWIG Neo: Personal Alarm for Lone Workers" description: "The TWIG Neo is a compact and portable alarm device designed specifically for the safety of lone workers. This advanced device ensures reliable communication and alerting during emergencies, both indoors and outdoors. 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[X-Guard Helpartikelen](https://support.x-guard.nl/en/help?hsLang=en) 2. [Hardware](https://support.x-guard.nl/en/help/hardware?hsLang=en) # TWIG Neo: Personal Alarm for Lone Workers ## Optimal protection for people working alone in any environment The TWIG Neo is a compact and portable alarm device designed specifically for the safety of lone workers. This advanced device ensures reliable communication and alerting during emergencies, both indoors and outdoors. It fully supports the mission of X-Guard: Everyone, Everywhere, Protected. ![image-png-Jan-05-2026-08-59-31-1846-AM](https://support.x-guard.nl/hs-fs/hubfs/image-png-Jan-05-2026-08-59-31-1846-AM.png?width=272&height=272&name=image-png-Jan-05-2026-08-59-31-1846-AM.png) ### What is the TWIG Neo? The TWIG Neo is a lightweight personal safety device that is easy to wear and provides fast access to essential safety features. It is ideal for sectors where people work alone or in potentially hazardous situations, such as healthcare, social services, maintenance, and reception staff. ### Key Features **Emergency Communication** • Supports 2G, 3G, and 4G for calls, SMS, and data • VoIP communication over Wi-Fi • Two-way handsfree calls • SOS cycle with pre-configured emergency contacts **Automatic Alarms** • Detection of fall, impact, free fall, and inactivity • Amber alert (preventive alarm for elevated risk) • Ripcord alarm for manual activation in threatening situations **Location Tracking** • GPS tracking for outdoor use • Indoor positioning via TWIG beacons and tags **Compatibility and Integration** • Operates with the MPTP protocol and is compatible with multiple alarm systems, including those from X-Guard. ### Wearing Options and Accessories Designed for flexibility and convenience. Available carrying options include: • Lanyard or wristband • Belt clip • Carabiner hook • ID badge holder Accessories include: • Programming and charging stations![image-png-Jan-05-2026-09-01-06-3056-AM](https://support.x-guard.nl/hs-fs/hubfs/image-png-Jan-05-2026-09-01-06-3056-AM.png?width=195&height=196&name=image-png-Jan-05-2026-09-01-06-3056-AM.png) • Car charger • Remote alarm button • Door sensors • TWIG Beacon and TWIG Tag for indoor positioning. ### Who is the TWIG Neo for? The TWIG Neo is ideal for organizations that prioritize lone worker safety. Typical use cases include: • Hospitals and care institutions • Social service providers • Reception and front office staff • Technical and maintenance teams • Laboratory workers Its compact size, comfortable wearability, and reliable performance make TWIG Neo a valuable safety solution for both employees and employers. [Download product folder](https://support.x-guard.nl/hubfs/TWIG%20Neo%20Flyer%20FZ6710-EN%20(1).pdf?hsLang=en) - [Troubleshooting](https://support.x-guard.nl/en/help/troubleshooting?hsLang=en) - [General](https://support.x-guard.nl/en/help/general?hsLang=en) - [X-Guard Alarm App](https://support.x-guard.nl/en/help/x-guard-alarm-app?hsLang=en) - [FAQs](https://support.x-guard.nl/en/help/faqs?hsLang=en) - [Integrations](https://support.x-guard.nl/en/help/integrations?hsLang=en) - [Settings](https://support.x-guard.nl/en/help/settings?hsLang=en) - [Support](https://support.x-guard.nl/en/help/support?hsLang=en) - [Privacy](https://support.x-guard.nl/en/help/privacy?hsLang=en) - [Dashboard](https://support.x-guard.nl/en/help/dashboard?hsLang=en) - [Alarm-Manager](https://support.x-guard.nl/en/help/alarm-manager?hsLang=en) - [Hardware](https://support.x-guard.nl/en/help/hardware?hsLang=en#main-content) - [Installation guides](https://support.x-guard.nl/en/help/hardware?hsLang=en#installation-guides) - [Response](https://support.x-guard.nl/en/help/response?hsLang=en) [![Chill listening crop-3](https://support.x-guard.nl/hubfs/XG%23BeeldmerkKobalt.svg "Chill listening crop-3")](http://x-guard.nl) [mailto:email@email.com](mailto:email@email.com) Copyright © 2026, X-Guard B.V.