Training and Information Sessions
Learn how to use the X-Guard Alarm App effectively
An effective safety solution starts with well-informed users. That is why X-Guard offers training sessions that teach employees how to use the X-Guard Alarm App safely and efficiently.
Whether the app is used for personal safety or for receiving BHV, AIT or fire alarm notifications, proper training ensures that users can respond quickly and correctly when every second counts. Every training session supports the X-Guard mission: Everyone. Protected. Everywhere.
Why is training important?
Training helps users to:
- Correctly install and register the X-Guard Alarm App.
- Send or receive alarms.
- Understand the app's features.
- Learn the organisation's alarm procedures.
- Respond confidently during an emergency.
Well-trained users contribute to faster and more effective incident response.
Available training options
X-Guard offers several training formats tailored to your organisation.
User training
During this session users learn about:
- How the X-Guard Alarm App works.
- Installation and registration.
- Alarm functions.
- Alarm response procedures.
- Practical tips for daily use.
Train-the-Trainer
Internal trainers learn how to guide new employees in using the X-Guard Alarm App, ensuring knowledge remains within the organisation.
Refresher training and webinars
Existing users can attend refresher sessions and online webinars to stay informed about new features and best practices.
Using the app to receive alarms
The X-Guard Alarm App is not only used to trigger alarms but also to receive alarm notifications.
It is suitable for:
- Emergency Response Officers (BHV).
- Aggression Intervention Teams (AIT).
- Security personnel.
- Reception desks and control rooms.
- Emergency response teams.
Users receive alarm notifications directly on their smartphones, allowing them to respond immediately.
Alarms from connected systems
The X-Guard Alarm App can receive alarm notifications from various connected systems, including:
- Panic buttons.
- BHV emergency buttons.
- Fire alarm systems.
- Building management systems.
- Other alarm and notification systems.
Depending on the configuration, notifications may include:
- Incident location.
- Alarm type.
- Name of the caller or device.
- Response instructions.
This provides responders with the information they need to act quickly.
Training for alarm recipients
Employees receiving alarm notifications learn how to:
- Recognise different alarm types.
- Follow the correct response procedures.
- Understand the role of BHV or AIT.
- Correctly acknowledge and handle alarm notifications.
This enables incidents to be managed quickly and according to established procedures.
Summary
Proper training ensures that users get the most from the X-Guard Alarm App. Whether it is used for personal safety or for receiving alarms from panic buttons, BHV buttons or fire alarm systems, trained users contribute to a safer working environment.
With the right knowledge and preparation, X-Guard helps organisations respond to incidents faster and more effectively.
Everyone. Protected. Everywhere.