---
title: Managing Notifications in the X-Guard Alarm App (Android & iPhone)
description: The X-Guard Alarm app notifies users when someone within the same account activates an alarm or when an important status update occurs. Proper notification settings are essential to ensure timely response.
---

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# Managing Notifications in the X-Guard Alarm App (Android & iPhone)

## Understanding notification settings and risks when disabling them

The X-Guard Alarm app notifies users when someone within the same account activates an alarm or when an important status update occurs. Proper notification settings are essential to ensure timely response.

As part of our mission **“Everyone Protected Everywhere”**, direct reachability is essential. Only when notifications are correctly configured can users respond quickly when needed.

This page explains:

- How to configure notifications on Android
- How to configure notifications on iPhone (iOS)
- The different notification types
- Android notification categories
- Risks of disabling notifications

---

#### Setting up notifications on Android

1. Open **Settings**
2. Go to **Notifications**
3. Select **App notifications**
4. Search for **Alarm** or **X-Guard Alarm**
5. Select the app

Make sure:

- Notifications are allowed
- Sound, pop-up and lock screen visibility are enabled

**Important:**  
Keep **Notifications allowed** enabled.  
Ensure **Urgent Alarms** remains active.

---

#### Notification types on Android

- **Status bar:** Icon at the top of the screen
- **Pop-up (banner):** Immediate on-screen alert
- **Lock screen:** Visible while phone is locked
- **Sound & vibration:** Audible alert

For alarms, enable pop-ups, sound and lock screen display.

---

#### Android notification categories

### Urgent Alarms

Main alarm alerts within the app.  
**Risk:** Alarm calls may be missed.

### Flic 2 Channel

Bluetooth panic button notifications (e.g. low battery).  
**Risk:** The button may stop functioning unexpectedly.

### Primary Voice Channel

High-priority or voice-related communications.  
**Risk:** Important communication may not be received.

### Basic notifications

General status updates and confirmations.

### Location Channel

Indicates background location usage.  
**Risk:** Location may not be shared properly during an alarm.

### Miscellaneous

Other technical notifications.

### Restored

System notifications after reinstall or restore.

---

#### Setting up notifications on iPhone (iOS)

1. Open **Settings**
2. Tap **Notifications**
3. Select **X-Guard Alarm**

Enable:

- Allow Notifications
- Lock Screen
- Notification Center
- Banners (preferably persistent)
- Sounds
- Badges

---

#### Focus mode / Do Not Disturb

Check via:  
**Settings → Focus**

Ensure X-Guard Alarm is allowed.

---

#### Conclusion

The X-Guard Alarm app ensures fast communication within the same account. Correct notification settings are essential.

In line with our mission **“Everyone Protected Everywhere”**, we strongly recommend keeping critical alarm notifications enabled at all times.

- [Troubleshooting](https://support.x-guard.nl/en/help/troubleshooting?hsLang=en)
- [General](https://support.x-guard.nl/en/help/general?hsLang=en)
- [X-Guard Alarm App](https://support.x-guard.nl/en/help/x-guard-alarm-app?hsLang=en)
- [FAQs](https://support.x-guard.nl/en/help/faqs?hsLang=en)
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- [Settings](https://support.x-guard.nl/en/help/settings?hsLang=en)
- [Support](https://support.x-guard.nl/en/help/support?hsLang=en)
- [Privacy](https://support.x-guard.nl/en/help/privacy?hsLang=en)
- [Dashboard](https://support.x-guard.nl/en/help/dashboard?hsLang=en)
- [Alarm-Manager](https://support.x-guard.nl/en/help/alarm-manager?hsLang=en)
- [Hardware](https://support.x-guard.nl/en/help/hardware?hsLang=en#main-content)

    - [Installation guides](https://support.x-guard.nl/en/help/hardware?hsLang=en#installation-guides)
- [Response](https://support.x-guard.nl/en/help/response?hsLang=en)

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